Terms of service
Welcome to Velune Studio. By accessing our website or purchasing from our store, you agree to be bound by the following Terms of Service. Please read them carefully.
1. General Conditions
By using this website, you confirm that you are at least the age of majority in your country or region, or that you have permission from a legal guardian to use this site.
We reserve the right to refuse service to anyone for any reason at any time.
2. Products and Services
We make every effort to display our products as accurately as possible, including descriptions, images, and specifications.
However, we cannot guarantee that all product details, colors, or visuals displayed on your screen will perfectly match the physical product.
We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.
3. Pricing and Payment
All prices displayed on our store are shown in the applicable currency and may be updated at any time without notice.
We reserve the right to correct pricing errors, typographical mistakes, or inaccurate product information, even after an order has been placed.
Payment must be completed in full before an order is processed.
4. Order Acceptance and Cancellation
Once an order is placed, you will receive an order confirmation email. This confirmation does not guarantee final acceptance of the order.
Velune Studio reserves the right to cancel or refuse any order in cases including, but not limited to:
- suspected fraud
- payment issues
- inaccurate shipping information
- product unavailability
- technical errors
If payment has already been made for a canceled order, a full refund will be issued.
5. Shipping and Delivery
Delivery times are estimates only and may vary depending on destination, logistics providers, customs clearance, and external circumstances.
Velune Studio is not responsible for delays caused by:
- customs processing
- carrier disruptions
- force majeure events
- incorrect shipping details provided by the customer
Customers are responsible for ensuring their shipping information is accurate at checkout.
6. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy, available on our website.
By making a purchase, you acknowledge that you have read and accepted this policy.
7. Intellectual Property
All content on this website, including but not limited to:
- logos
- branding
- product descriptions
- images
- graphics
- written content
is the property of Velune Studio unless otherwise stated.
Unauthorized reproduction, copying, or commercial use is strictly prohibited.
8. Prohibited Use
You may not use our website or services for any unlawful or unauthorized purpose, including but not limited to:
- fraud
- hacking
- data scraping
- spreading malware
- interfering with website security
Any misuse may result in termination of access to our services.
9. Limitation of Liability
Velune Studio shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products, services, or website.
Our liability shall be limited to the amount paid by the customer for the relevant order, to the extent permitted by applicable law.
10. Changes to These Terms
We reserve the right to update, modify, or replace these Terms of Service at any time.
Changes become effective immediately upon publication on this website.
It is the customer’s responsibility to review this page periodically.
11. Contact Information
For any questions regarding these Terms of Service, please contact us at: