Terms of sale

These Terms and Conditions of Sale govern all purchases made through Velune Studio. By placing an order on our website, you agree to these terms.

1. Seller Information

Products sold on this website are offered by:

Houdey BOINALI
Micro-Entrepreneur (Sole Proprietorship)
Commercial Name: Velune Studio / Break New Limits

SIRET: 987 976 651 00016
RCS: Saint-Étienne

Business Address:
82 Rue des Docteurs Charcot
42100 Saint-Étienne
France

Contact Email:
breaknewlimits@gmail.com

2. Products

Velune Studio offers products for sale through its online store.

We make every effort to ensure product descriptions, images, and specifications are accurate. However, slight differences in appearance, color, or packaging may occur depending on suppliers or display settings.

Product availability is subject to stock and supplier availability.

3. Pricing

All prices displayed on the website are shown in the applicable currency.

Velune Studio reserves the right to modify prices at any time without prior notice.

The price charged to the customer is the price displayed at the time of purchase.

Shipping costs, taxes, or additional fees (if applicable) are displayed during checkout.

4. Orders

An order is considered confirmed once:

payment has been successfully completed
a confirmation email has been sent to the customer

Velune Studio reserves the right to refuse or cancel any order in cases of:

suspected fraud
payment issues
product unavailability
technical errors
incorrect customer information

If an order is canceled after payment, a full refund will be issued.

5. Payment

Payments are processed through secure third-party payment providers integrated with Shopify.

Velune Studio does not store or have direct access to complete payment card information.

Accepted payment methods are displayed at checkout.

6. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Delivery times are estimates and may vary depending on:

destination
logistics providers
customs clearance
supplier processing times

Velune Studio cannot guarantee exact delivery dates.

Shipping delays caused by external logistics partners do not automatically entitle the customer to compensation or refund.

7. Right of Withdrawal and Returns

Customers may request a return within the period specified in our Return & Refund Policy.

Return eligibility, conditions, and refund procedures are governed by that policy.

By completing a purchase, customers acknowledge having read and accepted this policy.

8. Transfer of Risk

Risk of loss or damage transfers to the customer upon delivery of the order to the shipping address provided during checkout.

Customers are responsible for inspecting packages upon receipt.

9. Liability

Velune Studio shall not be held liable for indirect, incidental, or consequential damages arising from the purchase or use of products sold on this website.

Liability, where legally applicable, shall be limited to the amount paid by the customer for the relevant order.

10. Force Majeure

Velune Studio shall not be liable for delays or failure to perform obligations caused by circumstances beyond reasonable control, including but not limited to: